Company Details
- Company name: LiveLines UK Ltd
- Business address: Victory House, 400 Pavilion Drive, Northampton, NN4 7PA.
- Company Registration number - 04145064
- VAT number: GB748124331
- Customer Service Number: +44 (0) 1604 824290 (Monday – Friday 9am-5pm GMT)
- Customer Service E-mail address: payments@livelinesuk.com
Terms and Conditions for Online Credit Card Payments
By using this website to purchase our services, you agree to the following terms and conditions:
PRODUCTS AND PRICING
All services available for purchase on this website are subject to availability. We reserve the right to modify the price or description of any service at any time without notice.
PAYMENT
Services must be paid in full at the time of purchase through the payment method specified on the website. Unless otherwise stated, all transactions are processed in GBP £.
DELIVERY OF SERVICE
Once payment is complete, you will see your PIN number immediately on the screen. If you’ve provided a valid email address, you will also receive your PIN via email.
RETURNS AND REFUNDS
We want you to be completely satisfied with your purchase. If you are not satisfied, you may request a full refund within 14 days of your purchase if the PIN purchased has not been used.
INTELLECTUAL PROPERTY
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of the website owner or its content suppliers and is protected by UK and international copyright laws. You may not use any content on this website without the express written permission of the website owner.
DISCLAIMER OF WARRANTIES
This website and all of its content are provided "as is" and without warranties of any kind, whether express or implied. We do not warrant that this website will be uninterrupted or error-free or that defects will be corrected.
LIMITATION OF LIABILITY
In no event shall the website owner be liable for any damages, including but not limited to direct, indirect, incidental, special, or consequential damages, arising out of or in connection with the use of this website or the purchase of any products or services through this website.
GOVERNING LAW AND JURISDICTION
These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales in the United Kingdom.
MODIFICATIONS
We reserve the right to modify these terms and conditions at any time without notice. Your continued use of this website following any such modifications constitutes your acceptance of the modified terms and conditions.
INFORMATION ABOUT PAYMENTS & THE SERVICE
- Payments will show on your statement as “LiveLines UK Ltd.”
- Credit card payments are secure:
- Our PCI Level 1 merchant will process payments using Secure Socket Layer (SSL) technology. When transmitted over the Internet, payment card numbers are protected with a high level of encryption.
- LiveLines UK does not have access to your full payment card details. These are processed securely by our PCI Level 1 merchant. We have access to the last four digits of your card number, which may be used for verification during any correspondence with us.
- Confirmation:
- If your payment is successful, the successful payment page will show you your PIN number and local telephone number to call.
- If you have provided a valid email address, we will email you your transaction details, including your PIN number.
- If your payment is unsuccessful, our merchant will advise you that it has failed on a failed payment page. LiveLines UK will not be advised why a payment has failed; therefore, you should contact your card provider for details.
PIN NUMBERS
- If your payment is successful, our website will generate a unique PIN number that you will need to access our adult chat service. The PIN number will be shown on the screen; please make note of this PIN number. You will also be shown a local rate number to call into the service, where you can enter your PIN number to access the adult chat service.
- If you lose your PIN number, you may contact our customer service team at payments@livelinesuk.com, where a member of staff will try to recover it. You may be asked to confirm your name, billing address, and/or the last four digits of your card number.
- Your PIN number will expire after 7 days. We can extend your PIN for an additional 30 days. Please email payments@livelinesuk.com to request this.
- We can only activate PINs for 6 months from the date of purchase. PINs older than 6 months will not be reactivated.
THE ADULT CHAT SERVICE
- LiveLines UK Ltd will endeavour to maintain the services at all times; however, we cannot be held accountable for any service downtime due to equipment failure, acts of God, or disruption due to third-party services. We will not be liable for any loss or damage caused as a result of the service's unavailability or failure.
- We cannot guarantee that you will be put through to the operator of your choice when you use their PIN number or choose them from the carousel of available operators. If your chosen operator becomes unavailable, the service will put you through to the next available operator.
- The Services are provided for entertainment purposes only.
- The minutes you have purchased are only used once you connect to an operator.
- All calls to the service are recorded.
- All users accessing the service must be over the age of 18.
- Mobile users may receive free promotional text messages. To opt out of these, please email payments@livelinesuk.com.
OTHER INFORMATION
- All models used on this website are over 18 years old.
- All operators receiving calls on the service are over the age of 18 years old.
- We adhere to a strict anti-slavery policy, which can be found here.
- All conversations on our service must only contain legal content. We reserve the right to block any customer who attempts to discuss or engage in illegal or unlawful activity.
- The profiles used on this website may contain licensed stock images or synthetically generated images, all of which depict adults over the age of 18.
View Our Privacy Policy.
View Our Complaints Policy.